Center Hill Hotel – Privacy Policy
1. Acceptance of Terms
By accessing or using our online booking platform, you agree to be bound by these Terms and all applicable laws and regulations.
2. Booking and Payments
All reservations must be made with accurate and complete information. Payment terms (full or partial) will be specified at the time of booking. A booking is confirmed only upon successful payment or issuance of a confirmation notice.
3. Cancellation and Refund Policy
Cancellations must be made within the time stated at booking. Refunds depend on the selected rate plan. Late cancellations or no-shows may incur charges.
4. Check-in and Check-out
Guests must present valid identification at check-in. Standard check-in and check-out times apply unless otherwise agreed.
5. Guest Responsibilities
Guests are expected to conduct themselves responsibly and respect hotel property. Any damages caused may result in additional charges.
6. Pricing and Availability
Room rates are subject to availability and may change without prior notice. While we strive for accuracy, we reserve the right to correct pricing errors.
7. Privacy Policy
We respect your privacy and are committed to protecting your personal information:
- Information Collected: We collect details such as your name, contact information, identification details, and payment information when you make a booking.
- Use of Information: Your data is used solely for reservation processing, customer service, and improving our services.
- Data Protection: We implement appropriate security measures to protect your personal data from unauthorized access or disclosure.
- Third-Party Sharing: We do not sell or rent your personal information. Data may only be shared with trusted service providers where necessary to complete your booking.
- Cookies: Our website may use cookies to enhance user experience and improve functionality.
- Your Rights: You may request access to, correction, or deletion of your personal data, subject to applicable laws.
8. Limitation of Liability
Center Hill Hotel shall not be liable for any indirect, incidental, or consequential damages arising from the use of our booking services.
9. Modifications
We reserve the right to update or modify these Terms and Privacy Policy at any time. Continued use of the platform constitutes acceptance of any changes.
10. Contact Information
For inquiries, support, or privacy-related requests, please contact Center Hill Hotel through our official communication channels.